Groupshield not updating

We have Group Shield 5.2 on Exchange 2000 and 5.0 on Exchange 5.5, as well as Mc Afee command line scanner running on an SMTP gateway box.

Around the middle of April these all stopped being able to update their DAT files and I've been unable to resolve it so far.

IP reputation leverages on Mc Afee Global Threat Intelligence (GTI) to prevent damage and data theft by blocking the email messages at the gateway based on the source IP address of the last email server. We have recently upgraded (Dec 2012) our Exchange 2010 (SP2, ru2) from GS7.02 to MSME 7.6.besides some known postgress errors that were addressed we are still up to a MSME with error 2045: Details: Weird thing here is that when I start looking for solutions online I keep ending up on the GS 7.0.x product Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process.

And with this complexity, comes variables for failure. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form or by any means without the written permission of Mc Afee, Inc. TRADEMARK ATTRIBUTIONS ACTIVE FIREWALL, ACTIVE SECURITY, ACTIVESECURITY (AND IN KATAKANA), ACTIVESHIELD, CLEAN-UP, DESIGN (STYLIZED E), DESIGN (STYLIZED N), ENTERCEPT, EPOLICY ORCHESTRATOR, FIRST AID, FOUNDSTONE, GROUPSHIELD, GROUPSHIELD (AND IN KATAKANA), INTRUSHIELD, INTRUSION PREVENTION THROUGH INNOVATION, MCAFEE, MCAFEE (AND IN KATAKANA), MCAFEE AND DESIGN, MCAFEE.

Our e PO v3.5 and VS8.0i clients are receiving and updating their DATs just fine (in fact the Exchange 2000 server has VS7 on it and it has the latest DAT to).

I have a call logged with Mc Afee so should get a response soon but it just seems too big of a coincidence to me that 3 systems that have been updating fine for months should suddenly start to fail within a few days of each other.

The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data.

The resulting report details important configuration issues, potential problems, and nondefault product settings.

For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at .] The Microsoft® Exchange Server Analyzer Tool reads the following registry value to determine whether a Virus Scanning Application Programming Interface (VSAPI) library file is registered with the Microsoft Exchange Information Store service: HKEY_LOCAL_MACHINE\System\Current Control Set\Services\MSExchange IS\Virus Scan\Library When Mc Afee Group Shield 5.2 for Microsoft Exchange is installed on Exchange 2000 Server or Exchange Server 2003, the Library registry entry will have a value of GSEVS2. This library file performs several VSAPI-related functions in Group Shield 5.2 for Microsoft Exchange.This meant Groupshield, Virus Scan, and client PC's were all stuck on month old DAT's. PP log just stopped - all Mcafee services still running.Rebooted server and:-1) Protection Pilot carried out scheduled updates from to the following day.2) The Protection Pilot logs stopped at 3) Protection Pilot front screen reports last update at and next update due increments on the hour.(currently )4) No updates are happening - Dats are still on 4414 so the current 4415 has not been downloaded. Also when the Groupshield update fails it leaves a 5MB folder, we had a couple of GB's worth of these as we try updating every hour!Hi, We have the same issue on GS5.2 with Exchange2003. The older scan engine (example: 4.2.60) does not allow the DAT updation to happen (As far as i know),.If I try to do a manual update, all I get is "Update not found". I am not really interested in upgrading to 7.0 unless I really have to as I understand that it would be a lengthy procedure. We have been trying different variations of code all day in Power Shell …The EX3400 has a base config and is connected to the EX4600 via a 10GB fiber sfp the 3400 mgmt interface address is 172.25.5.249 I'm not sure why yet but I can't ping across the trunk. Mc Afee solutions deliver the highest levels of threat visibility and antimalware protection, including comprehensive system and , , , , , and .The Exchange Server Analyzer also queries the CIM_Datafile Microsoft Windows® Management Instrumentation (WMI) class to determine the value of the key for GSEVS2. If the value for the Version key indicates that the build number is less than 682 for this file, a warning is displayed. DLL indicates that the latest version of Group Shield 5.2 for Microsoft Exchange is not installed.A software update is available for Group Shield 5.2 for Microsoft Exchange from the Mc Afee Web site.Our complete security solutions extend beyond virus software and antimalware protection to , , and intrusion prevention systems (IPS).Backed by Mc Afee Global Threat Intelligence, our solutions help companies enhance visibility into their security postures, allowing business to embrace virtualization, cloud services, and mobile devices, while protecting critical assets and sensitive data, and improving .

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